Return & Refund Policy
Effective Date: June 18, 2026
Return Window
You have 30 days from the date of delivery to return most items for a full refund.
Fashion & Design Products
Returnable Items
- Jewelry and accessories in original condition
- Items must be unworn and in original packaging
- All tags and certificates must be included
Non-Returnable Items
- Custom or personalized jewelry
- Items showing signs of wear or damage
- Pierced jewelry for hygiene reasons
Health & Wellness Products
Unopened Products
- Full refund within 30 days if unopened and sealed
- Must be in original packaging with all labels intact
Opened Products
- No returns on opened supplements or medications
- Defective products may be exchanged with proof of defect
Services
Appointment Cancellation
- 24+ hours notice: Full refund
- 12-24 hours notice: 50% refund
- Less than 12 hours: No refund
- No-show: No refund
Service Satisfaction
- Concerns must be reported within 48 hours
- We'll work with you to resolve any issues
- Refunds considered on case-by-case basis
How to Return Items
- Contact Us: Email or call before returning
- Get Authorization: We'll provide return instructions
- Package Securely: Include all original materials
- Ship Back: Use tracking for your protection
Refund Processing
- Refunds processed within 5-7 business days of receipt
- Original payment method will be credited
- Shipping costs are non-refundable (unless we made an error)
- Return shipping costs are customer's responsibility
Exchanges
We're happy to exchange items for different sizes or colors, subject to availability. Contact us to arrange an exchange.
Damaged or Defective Items
If you receive a damaged or defective item:
- Contact us immediately with photos
- We'll provide prepaid return shipping
- Full refund or replacement provided
Contact for Returns
Before returning any item, please contact us:
Email: parkerdaniels2805@gmail.com
Phone: 405-421-6513
Subject Line: "Return Request - Order #[Your Order Number]"
Questions?
Our return policy is designed to be fair and straightforward. If you have any questions or concerns, please don't hesitate to contact us. We're here to help!